Sheprd Issues

Please report bugs when you encounter them. Make sure the following information is included in your message: a clear explanation of the problem. steps to replicate the problem. browser version. which Sheprd version you use. preferably a video or ...

Are you experiencing problems with Sheprd’s speed? Keep in mind that, at times, many people use Sheprd simultaneously. This causes a lot of data traffic, which can slow Sheprd down.

We would love to make Sheprd accessible around the globe, but unfortunately this isn’t the case yet. Sheprd is currently not available in Russia and China. Our diplomats are working on a solution (lol).

Please note that your rights may have changed if you can no longer see or use a certain function that you had before. An admin of your Sheprd account can change the rights of all users at any time and thus determine their features.

We will notify you when Sheprd is experiencing problems or when a maintenance is taking place. You can check the status of Sheprd on our status page status.sheprd.app.