Account & Settings

You don’t remember your username? No problem! With the function ‘forgot Username’, on your login page, you can restore. Our development team even threw in a little extra for you! In your e-mail, you'll receive all the usernames from all different ...

Be sure to check your spam (or junk) folder if you don’t receive certain e-mails from Sheprd. You can also add no-reply@sheprd.app to your address book to prevent these e-mails from ending up in your spam. Contact your IT department in case you do...

You need to login with your username & password. Please note that your email address is not your username. You can reset both via Sheprd in case you forgot. You will receive an email with further instructions.